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What is remote troubleshooting?

As the name suggests, a remote troubleshooting is fixing the issues pertaining to computer software from a remote system. To this end, we have employed specialized remote assistant technicians that communicate to the clients via internet and after the client’s consent, send a download link to them that allows them to take over the control of their computer. This way, minor or major troubleshoots could be done by our technicians themselves. The entire process is flexible and our clients can end the session from their end just as easily they can implement it.

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